Built from what youth ambassadors learned

Help the right people understand the concern and its impact.

Describe what is happening, who is affected, and who may be responsible. You will get clear report language and a starting plan for reaching the agencies, organizations, or people who may need to work together.

For emergencies, call 911.This tool helps you prepare your concern. Use the concern form below to send it to the Civic Lab review queue.

1 · Describe what is happening

Type of concernExact locationWhat are people seeing or experiencing?

2 · Starting plan

Start with the government that controls the street

Do not assume every street is controlled by the City. Name the exact location and explain how people must change their path to avoid danger.

Others who may need to help

City public works or water services
Milwaukee County if it is a County road
Wisconsin Department of Transportation if it is a state highway
The property owner when the concern is on private property

Request language

Please review this concern about street, pothole, or sinkhole at [exact location]. [describe what people are seeing and how it affects them]. Please confirm who controls the place, service, program, or decision involved. If your organization is not responsible, please make a warm handoff or tell me exactly who to contact. Please share a reference number or contact name and provide status updates through resolution.

Start with Milwaukee service requests ↗

Keep proof that you reported it.Save the date, reference number, contact name, referral, response, and resolution. Follow up when ownership changes without a confirmed handoff.

Ready to send it?

Submit the concern for review and follow-up.

The intake form saves your concern, gives you a reference number, and routes it to the protected review queue.

Open concern form →